Pokemon Terastal Festival Booster Box - Japanese - sv8a

Because of the characteristics of sealed products in the TCG industry, returns are not available. However, if you receive a damaged or inaccurately described item, please email us at Tony@MilosPokeTCG.com, and we will address the issue promptly.

Cancellation requests can be made before shipment but are subject to a 3% cancellation fee, which will be deducted from the refunded amount. This fee is applied to cover the non-refundable payment processing fee incurred during the initial transaction.

For cancellation requests, please email Tony@MilosPokeTCG.com with the subject line: "CANCEL ORDER #...

Shipping Policy

At MilosPokeTCG, we strive to provide a seamless and reliable shipping experience for our customers. Please take a moment to review our shipping policy to understand how we handle the shipment of your orders.

Processing Time:

• Orders are typically processed within 1-2 business days from the date of purchase.
• During high-demand periods or special promotions, processing times may be slightly extended.

Shipping Methods:

• We offer various shipping options during checkout, allowing you to choose the delivery method that best suits your needs.
• Available shipping methods may include standard shipping, expedited shipping, and express shipping.

Shipping Costs:

• Customers can view the shipping costs during the checkout process before finalizing their purchase.

Domestic and International Shipping:

• We offer only domestic shipping currently, International shipping is unavailable at this time.

Tracking Information:

• Once your order has been shipped, you will receive a confirmation email containing tracking information. This allows you to monitor the progress of your shipment.

Delivery Time:

• Estimated delivery times vary depending on the shipping method and the destination.
• While we make every effort to ensure timely delivery, external factors such as customs processing times may impact the final delivery date.

Incomplete or Incorrect Addresses:

• Customers are responsible for providing accurate and complete shipping information during the checkout process.
• MilosPokeTCG is not liable for orders delayed or returned due to incomplete or incorrect addresses provided by the customer.

Lost or Stolen Packages:

• In the unfortunate event of a lost or stolen package, please contact us promptly at Tony@MilosPokeTCG.com. We will work with the shipping carrier to investigate the issue and find a resolution.

Shipping Policy Updates:

• MilosPokeTCG reserves the right to update or modify the shipping policy at any time. Any changes will be reflected on this page.

If you have any further questions or concerns regarding our shipping policy, feel free to reach out to us at Tony@MilosPokeTCG.com. Thank you for choosing MilosPokeTCG for your trading card game needs!